ICC Philosophy

At ICC Cleaning our philosophy centers around 4 core values which help us to provide a great service to our clients and make a positive contribution to the New Zealand economy and environment.

1) We believe it is important we look after our staff

At ICC Cleaning we believe that the quality of service you receive depends on the way we treat our staff. Our managing director (Alfredo) believes that “A good company looks after its staff – then its staff will look after the clients”. We recognize that happy employees do the best job.

2) We strive to ensure ethical business practices and management

We view management as a dynamic personal exchange in which to engage socially responsible work processes. Giving employees opportunities for personal and professional development is crucial. Alfredo says...“As much as I enjoy seeing the company grow, I enjoy watching people grow in the process”. We encourage employees to contribute with enthusiasm and innovation across the company, and acknowledge their efforts. We want our staff to enjoy coming to work and the contribution they make to both ICC Cleaning and the satisfaction of clients.

3) We address the environmental impact of commercial cleaning.

In our daily lives we aren’t always in a position to control the extent of pollutants that surround us, but by opting for environmentally friendly cleaning materials we are able to take a positive step in the right direction. Customers are becoming increasingly concerned about the harsh ingredients that make up many common cleaning agents. Growing demand for products that are kind to the environment as well as increased consciousness within our company has lead to our adoption of environmentally friendly products whenever it is possible to do so without jeopardizing the quality of our cleaning service.

4) We understand the value of keeping up to date with the latest cleaning technologies

In order to provide our clients the best service we conduct ongoing research into specialist cleaning techniques, equipment and technology. This allows us to provide a service which is efficient, reliable and of a continually high standard. It also allows us to keep ahead of our competition and ensure the service we provide is unsurpassable.

History

ICC Cleaning began humbly in 1988 when Alfredo Sequeiros, arriving in New Zealand (from South America) took a financial gamble and spent a large portion of his savings on a $5000 carpet-cleaning machine. Friends and family thought he had gone mad, but it wasn’t long before his machine had returned its investment.

Over the next 15 years, ICC Cleaning grew solely by word of mouth as satisfied clients recommended our services to colleagues and friends. With no marketing, no sales representation or even an ad in the yellow pages the company went on to become one of Auckland’s most substantial commercial cleaning companies. This remarkable growth has been due to a total focus on delivering consistently high service and exceeding client expectations.

2003 marked the beginning of a new era in ICC Cleanings’ company development. With sound business practices, satisfied customers and great staff, the company has undergone a time of expansion, new business development and is now combining the commercial world of cleaning with marketing.

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